FROM OUR EXPERT CARE & WASHING TECHNIQUES TO The best European equipment

YOUR RUG WILL LOOK & FEEL SENSATIONAL!

1. PICK UP

Rugs can be heavy and hard to maneuver.
So, for your convenience and ease, we pick up and carefully transport all rugs to our fully-equipped cleaning facility free of charge.

2. EVALUATION

On arrival, rugs are categorised into handmade or machine-made and assessed by our knowledgeable team.
Stains, odours and engrained marks from high-traffic areas are analysed and the most effective cleaning solution is determined based on specific fibres and dyes.

3. DUSTING

As a rule, around 70% of the dirt collected within the rug fibres has to be removed before adding a drop of water.

However, our Dusting Tornado will remove close to 99%, resulting in a brilliant washing cycle for optimum clean.

4. PRE-TREATMENT & ODOUR NEUTRALISATION

Before washing, any soiled areas are pretreated appropriately and odours are neutralised using specialist products that are effective yet gentle on each fibre.

5. WASHING & RINSING

Deep cleaning commences using the most appropriate method depending on the type, age, colour fastness and rug thickness.

All expelled dirt and any trace of the cleaning products are then thoroughly rinsed away.

6. DRYING & GROOMING

Rugs are placed in our centrifuge machine to remove 90% of the loose water.
They are then hung on a drying rack and blow-dried, ensuring any remaining moisture evaporates.
Here any tassels are combed and we brush the rug pile to reset the fibres and bring them back to their original fullness.

7. PROTECTION

At this stage, to preserve the immaculate condition of your rug, we highly recommend including our Rug Protection Service.
We use the world’s most technologically advanced Non-toxic and Non-allergenic fibre treatment to ensure your rug stays fresh, clean, bright and protected from future stains and sun fading.

8. ROLLED & RETURNED

Our complimentary door to door service, returning your beautiful rug back to your home or office, brings us equal satisfaction.
Once you have in positioned it back into its rightful place, we will enjoy the instant freshness, brightness and underfoot comfort that we ensure your revived rug will bring back to the room.

From an automatic rug duster to a custom-built drying room –

your rug will never have felt or looked better!

Meet our quieter Team Members who ensure your rug’s journey with us, from Door to Floor, is fulfilling!

A BATH LIKE NO OTHER
Rug Washtub Tornado MP-3000 Inox

A pre-wash bath-tub for pre-soaking rugs before their cleaning in the Full Automatic Rug Carpet Washing  Machine.

It is important to pre-soak your rug before cleaning, whether that is for hand washing or for machine washing; it significantly improves the quality of washing.

THE ULTIMATE DUSTING MACHINE
Introducing our Tornado AT-3000

This incredibly powerful machine cleans out the dirt from rugs by beating the underside of the rug with belts and using a special method of dirt collection and removal.

Depending on the degree of soiling of a rug or its structure, the operator controls the frequency of the beater and regulates the feed rate of the rug.

It is extremely efficient and quickly removes various types of dry dirt, such as sand, dust, dandruff and hair from the surface of a rug.

THE RUG CENTRIFUGE
Meet our Tornado W-4200-75,

An important part of your rug’s journey – a ride in the centrifuge.

The rug centrifuge will gently and powerfully spin every single drop of water from the fibres of your rug, leaving it ready to be hung and air dried.

FOR HEAVY DRYING
Meet our Tornado Drying Rack

One of our many heavy duty racks, able to take up to 100kg rug, spends its days enjoying a gentle breeze as it provides much needed support for the precious rugs it carries.